Terms & Conditions / Privacy Policy

PKT Studio - Terms and Conditions

Effective Date: 01/01/2025

Welcome to PKT Studio. By using our services, including our support board at https://suporte.pktstudio.com.br/, you agree to the following Terms and Conditions.

1. Use of Services

  • Our services are designed to provide support and assistance through our AI-powered help desk and customer service representatives.

  • You agree not to misuse our services or interfere with their normal operation.

2. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account information.

  • You agree to notify us immediately of any unauthorized access or security breaches.

3. Prohibited Activities

  • You may not use our services for unlawful activities, spamming, harassment, or distribution of malicious content.

4. Limitation of Liability

  • PKT Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

5. Amendments

  • We may update these Terms and Conditions periodically. Continued use of our services constitutes acceptance of the revised terms.

PKT Studio - Privacy Policy

Effective Date: 01/01/2025

PKT Studio values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

  • Personal Information: Name, contact details, and support-related information.

  • Usage Data: Information on how you interact with our support board and services.

2. How We Use Your Information

  • To provide and improve customer support.

  • To communicate with you regarding support queries.

  • To enhance the performance and security of our services.

3. Data Sharing and Disclosure

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.

  • Your data is strictly used for the purpose of providing customer support and service improvements.

  • Information may only be shared with authorized PKT Studio customer service representatives for support-related purposes.

  • We may disclose information if required by law, legal process, or to protect our legal rights and the safety of our users.

4. Data Security

  • We implement industry-standard security measures to protect your information from unauthorized access and breaches.

5. Your Rights

  • You have the right to access, correct, or delete your personal data.

  • To exercise these rights, contact us at [email protected]

    .

6. Compliance with Regulations

  • PKT Studio complies with applicable data protection laws, ensuring transparency, security, and user control over personal data.

7. Contact Information

For questions about this Privacy Policy or our data practices, please contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to our Terms and Conditions and Privacy Policy.